Who can I talk to if I think I’ve been scammed?If you think you may have been scammed, even if you don’t have proof, it’s best to act immediately to stop any further transactions. Here’s who you can call. |
If you think you may have been scammed, even if you don’t have proof, it’s best to act immediately to stop any further transactions. Here’s who you can call.
- The police: If you feel threatened or if you're in immediate danger, call 999. If it's not an emergency, call 101.
- Your bank: If you've noticed any unusual activity with your bank account, you can call the centralised number 159 or the phone number on the back of your bank card. If you lost money, your bank may be able to recover it in certain situations – but it's not always possible. Your bank may cancel your current card and send you a new one to stop any other fraudulent transactions from your account.
- Action Fraud (https://www.actionfraud.police.uk/ ) Report any kind of fraud by giving them a call or reporting it online via their website.
- Victim Support (https://www.victimsupport.org.uk/ ) Provides 24/7 free and confidential support to victims and witnesses of crime in England and Wales.
- Think Jessica (https://www.thinkjessica.com/ ) If a scam has made you feel anxious, fearful or guilty. They provide emotional and practical help to victims of crimes and scams.
- Citizens’ Advice: Contact Citizens Advice for information and advice about how to avoid scams and fraud. Their consumer services also provide information and advice on consumer issues by telephone and online.
- Samaritans: You can call their helpline on 116 123 if you feel low or anxious and need someone to talk to.
- Social Services: If you need care and support, you can contact your local council’s adult social services department. They can provide safeguarding support, and will work with you to consider what action to take.
We have listed below additional Useful Contacts providing guidance and information to help you keep you safe from fraud and scams.
National Cyber Security Centre
https://www.ncsc.gov.uk/collection/phishing-scams/spot-scams
Citizens’ Advice Bureau
https://www.citizensadvice.org.uk/consumer/scams/check-if-something-might-be-a-scam/
Which
https://www.which.co.uk/consumer-rights/advice/how-to-spot-a-scam-alFiz5h8mnJ9