Take Five - to stop fraud

We are encouraging our borrowers to take 5 minutes out, over a cup of tea, to spread better understanding with their loved one avoiding fraud. We encourage you to sit down and take five over a cup of tea with loved ones such as grandparents or other relatives to help to protect them from scams.

 

We are encouraging our borrowers to take 5 minutes out, over a cup of tea, to spread better understanding with their loved one avoiding fraud. We encourage you to sit down and take five over a cup of tea with loved ones such as grandparents or other relatives to help to protect them from scams.

Unfortunately, people are scammed every day. This may be digitally, such as texts asking for your bank details to pay a fee so a parcel can be delivered; it might be by phone; or it may be in person, such as criminals pretending to be maintenance workers and visit your home to ask for an upfront fee.

At Foundation Home Loans, we will never ask you for details such as your PIN number over the telephone or in writing. Before you share anything with anyone, Stop and Think. Unless you’re 100% sure who you’re talking to, don’t disclose any personal or financial details. Instead, feel free to hang up and contact us yourself using a known email or telephone number. If you’re contacting us or any other financial organisation, use a number you know to be correct, such as the one listed on your statement, on the back of your bank card or on the website.

Under no circumstances would a genuine bank or another trusted organisation force you to make a financial transaction on the spot; they would never ask you to transfer money into another account even if they say it is for fraud reasons.

REMEMBER  to keep your personal information secure when using your card over the telephone, on the internet, or in shops by ensuring that others can’t overhear you or see your information.

The Take Five initiative, supported by UK Finance, offers some supporting prompts and PDFs to help you understand the most common threats currently, in real-life as well as digital ones. Examples include:

  • Impersonation scams
  • Investment scams
  • Purchase scams
  • Romance Scams
  • Courier fraud
  • Doorstep scams

The flyers also give some great advice on

  1. How to avoid discussing your security details
  2. Spotting when phone calls, emails or texts aren’t authentic
  3. Knowing to contact organisation directly instead
  4. Challenging unexpected requests
  5. Reporting scams to help others

You can read the flyer for ‘Take 5 – to stop Fraud over a cup of tea’ here.

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